FAQ About Trade Plan Insurance
Who are Trade Plan insurance?
Are you insurance brokers or an insurance company?
What Motor Trade Occupations do you insure?
What types of insurance can you offer?
Why am I better off with Trade Plan?
Where do you advertise?
Would I be better off using a direct insurer?
Is making a claim easy?
Can I Spread My Payment?
What are your opening hours?
Should I want to, how do I complain?
Trade Plan Insurance is an established independent insurance brokerage. We have provided low cost insurance with excellent service over two decades. Plan Insurance, Trade Plan Insurance, Commercial Plan Insurance, Taxi Plan Insurance,Plan Assist & Plan Financeare divisions of The Plan Group Limited.
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We are an independent insurance intermediary, regulated by the Financial Services Authority. We deal with an extensive list of insurers to arrange your quality insurance cover at low costs.
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Whether you are full or part-time, working from premises or home, regardless of your size or location, Trade Plan Insurancecan provide tailor made policies to cover all your needs. Amongst others we insure the following types of premises and occupations;
Auto-Electricians, Accessory Fitters, Breakdown & Recovery Agents, Breakers & Salvage Agents, Buyers and Sellers, Car Transporters, Classic Car Specialists, Coach Trimmers, Crash and Body Repairers, Engineers - Agricultural Plant, Engineers - Construction Plant, Engineering Workshops, Exhaust & Tyre Fitters, Fuel Converters, Importers & Exporters, Kit Car Assemblers, Long Stay Parkers,Mechanical Repairers, MOT Stations, Motor Cycle Repairers, Parking Jockey, Repossession Agents, Trade Plater's, Valeters, Vehicle Delivery Agents and Windscreen Fitters.
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At Trade Plan Insurancewe specialize in providing road risk, combined and stand alone liability insurance policies for the Motor Trade industry.
However there are departments within The Plan Group Limited with specialist knowledge to service your every insurance need. Visit our products page to find the specific insurance policy that you require.
Save time> Save Money> Plan
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At Trade Plan Insurance we deal with all the leading motor trade insurers. We’re able to find you the best cover at the lowest cost. With our tailor made quote system we’re able to offer you the quickest cheapest road risk quote on the market.
With over 20 years experience of handling motor trade insurance we know motor trade policies inside out. So whether its road risk, liability or combined motor trade insurance you require it makes sense to deal with a motor trade insurance specialist
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Trade Plan Insurance's client base is growing at a rate of 15% each year. This is mostly due to word of mouth advertising. You could benefit from the efficient, friendly service and low costs that our customers rave about. Just take a look at our testimonial pagefor proof.
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Why waste your time filling in form after form with direct insurer after direct insurer? They only have one price to quote, their own. At Trade Plan Insurance we select cover from all the leading motor trade insurers. The advice we offer you is unbiased. We find you the best cover, at the lowest cost.
See just how much time and money Trade Plan Insurance can save you! Call 0844 576 5757 for a low cost Motor Trade Insurance quote.
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With our dedicated claims firm, Plan Assist, claiming couldn’t be any easier. The Plan Assist helpline is on call ready to help 24 hours a day, 365 days a year.
At Trade Plan Insurancewe realise how important your vehicles are to your business. If you should suffer the misfortune of being involved in an accident our dedicated claims firm, Plan Assist, will have you back on the road a.s.a.p.!
For more details see Plan Assist
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Plan Finance enables you to spread your Trade Plan Insurance premium over up to 10 easy payments at very low rates. For more information please see Plan Finance
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Lines are open from 9:00am – 5.30pm, Monday to Friday.
Our dedicated motor claims firm, Plan Assist, is on call ready to help 24 hours a day, 365 days a year.
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Your satisfaction with our service is incredibly important to us as we thrive on word of mouth recommendation. However we acknowledge that there may be an occasion when you feel we haven’t acted to the best of our abilities and you may want to make a complaint. We'll always try to resolve any complaint as soon as we receive it.
For any complaints please contact the Manager of the department
where you purchased the policy. We expect the majority of complaints will be
quickly and satisfactorily resolved at this stage.
If the matter is not resolved in the first instance the next step is to contact our Customer Care department in writing at Trade Plan Insurance, 1 High Street, Purley, Surrey. CR8 2AF. We will acknowledge receipt of your complaint in writing within 5 working days and give you our response to your complaint at this time if we can.
If our investigation takes longer, we will provide you with a full written response
within 20 working days, or explain the current position of your complaint and
provide you with a timescale for a full response. If your complaint is one of the few
that cannot be resolved by this stage, please write for the attention of our Mananging Director.
We will act promptly to settle the issue, as your custom is valued to us.
However, if your complaint is still not resolved to your satisfaction, you have the right to refer your complaint to the Financial Ombudsman Service. Their contact details are
Financial Ombudsman Service
South Quay Plaza 2
183 Marsh Wall
London
E14 9SR
Telephone: 0845 080 1800
www.financial-ombudsman.org.uk
The Financial Ombudsman Service will handle most complaints you might have, but there are some instances that fall outside their authority. The Ombudsman's decision is binding upon us, but you are free to reject it without affecting your legal rights.
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